HomeTown Hot Tubs

This is how customer service should be done. Caesar and his team are absolute professionals. Our old hot tub was beyond repair and was not going to be easy to remove. It sat three feet below a deck with little access to most sides. Caesar met on site and came up with a plan to remove the hot tub as well as to install a new one. He came out on the day he said he would, and removed the old one. The next day he connected power, ran it through tests and started it up. I saved thousands over going to a big box and besides that, Caesar is always willing to answer his phone, answer any questions I have and is very diligent in making sure that I was happy with the product and service. Once we had the hot tub picked out, it was installed within ten days. Our other bid was twice as much, did not include install or removal and the hot tub would not have been available until late July. There is nothing wrong with purchasing from the bigger stores but once you meet Caesar and discuss y...

Called and spoke with Caesar Casa. Half the jets on our hot tub not working on start up this Spring. He sent out his tech, Nick, immediately to take a look and possibly bleed the pump line. I am so very impressed, not only with how quickly I was able to get someone here but also with the courtesy and respect shown to us by the tech, Nick. We are very lucky to have found Home Town Hot Tubs in Silvis. If you ever have a spa/ hot tub problem please give them a call. You won’t regret it. Thank you Caesar and Nick.

Cesar and Hometown Hot Tub are top notch! We bought a very nice hot tub with delivery and a one year warranty for a fraction of the cost of a brand new tub! Cesar delivered the hot tub over two hours within a week. While he and his partner set up our tub, he walked me through any relevant information, and answered any questions I had. On top of that, he called me the next day to follow up! He is extremely professional, courteous, and knowledgeable. Hometown Hot Tub is highly recommended!